Privacy Policy

Last updated: September 25, 2026

Aklay & Ann respects your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you visit our store, make a purchase, or contact us.

Data We Collect

• Name, email, phone number, billing and shipping address.
• Order details, transaction history, and products you view or purchase.
• Payment details processed by authorized payment providers.
• Account information and communications with customer service.
• Technical data, such as IP address, device, browser, cookies, and usage data.

How We Use Your Data

• To process payments and orders.
• For shipments, returns, and customer service.
• For security, fraud prevention, and compliance with legal obligations.
• To improve the store and, where permitted, for marketing communications.

Shopify and Partners

Our store is powered by Shopify. To provide our services, personal data may be shared with Shopify and partners that support payments, shipping, hosting, security, analytics, and customer service.

Cookies

We use cookies and similar technologies for essential functions, security, remembering preferences, traffic measurement, and, where permitted, personalized advertising.

Retention and International Transfers

We retain personal data only for as long as necessary to provide our services, comply with legal obligations, and protect our rights. Where required, appropriate safeguards are applied for international data transfers.

Your Rights

Depending on applicable law, you may have the right to access, correct, delete, restrict, or object to processing, data portability, and withdrawal of consent. You may also have the right to file a complaint with the competent data protection authority.

Security

We take reasonable technical and organizational measures to protect personal data, although no method of transmission or storage can guarantee absolute security.

Contact

Aklay & Ann
Email: support@aklayann.store
Address: Rua da Fonte de Pereira 144, E144, Montijo, 2870-476 Setúbal, Portugal